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Refund & Cancellation Policy

We normally have only 5% chance of death during shipping.

All claims/death/missing on arrival are to be reported by raise the ticket with photos on the same day of receipt of the shipment.

Report immediately through by raise the ticket with the below details.

  • Order No:
  • No of fish/aquatic plants/item defective/missing items.
  • Photo of dead fish before opening the package/damaged Aquatic Plants/incase of missing items, photos of the whole items received
  • Short explanation.

Bunnycart would bear 100% of the cost of the fishes died/damaged Aquatic Plants/missing items.

Shipping charges if collected won't be considered for refund.

No claim request will be entertained after 24 hrs of receipt of items.

Cancellation request for the dispatched orders will not be entertained, if the order consists of plants and fishes.

Customer Reviews

Testimonials

Bought Aome AqautIc plants Including Java moss.Took 5 days to deliver but Came in a excellent condition although some aquatic plants leaves turned yellowish colour due to shipping i guess.. But no complains.
Pleasure doing business!

Sangsam Tabu

I recently ordered a set of assorted plants consisting of 10 pots from Bunnycart, and I must say, I was thoroughly impressed with the entire experience. First and foremost, the delivery was incredibly prompt. Despite being located in Bengaluru, I received my order within just 2 days of placing it, which was a pleasant surprise. Furthermore, I was particularly impressed by the packaging. Each plant was securely nestled in its own pot, with ample protection to prevent any damage during transit. This attention to detail not only showcases Bunnycart's commitment to customer satisfaction but also ensures that the plants arrive safely and in perfect condition. Overall, my experience with Bunnycart has been nothing short of fantastic. From the prompt delivery to the high-quality plants and impeccable packaging, every aspect exceeded my expectations. If you're looking for a reliable source for beautiful plants at a reasonable price, I highly recommend giving Bunnycart a try.

Shravan

First of all, I must say I was very impressed with the packaging and delivery. I ordered on Tuesday, 1st Jan, which is a holiday and got my order delivered on Thursday 3rd Jan. Coming to the order, I ordered 4 type of plants. They were are healthy and the quantity was OK. But I was very very disappointed with the quantity of Hydrocotyle tripartita. They were hardly anything in it. Overall good experience as this was my test order and hence I ordered only for the minimum amount . Shipping and packaging - Excellent. 5/5 Variety - Great 4/5 Quantity - Poor 1/5 Overall - Fair 2/5

Shankaran R

Ordered two boxes of java moss and got it for 200 . The product reached me within 3 days . Awesome service and perfectly packed.

Amrutanshu

I am really happy with the service and response from Bunnycart. I have received the plants yesterday and they are in excellent condition and I am very very happy. Ordering more plants in the future. just got my parcel very nicely packed n great quality..it is my first time shopping from u Thank u very much bunnycart...

Puneet Verma

I have order from Silchar Assam but I get all plant live except one plant but I happy by their services and package.

Fazal Choudhury

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